Provisioning and Invoicing

Provisioning and Invoicing

  1. Procesing Payment Orders

    Upon successful processing of your payment details you will be informed about the order status and its reference number, both on our thank-you page and via e-mail (the e-mail address you have provided during the registration process). The thank-you page and the thank-you e-mail message include instructions about your order approval and activation.

  2. Sales Receipt

    Upon successful processing of your payment details you will receive also a sales receipt via e-mail (the e-mail address you have provided during the registration process) containing information about the charges made and items ordered.

  3. Order Review & Approval

    A sales representative will review your order and approve it, unless further confirmation is needed (e.g. confirmation over the phone). Please note that the account features won't be activated before the order is approved! However, you can login and check the status of your account.

    If you have any concerns or questions regarding your purchase, you can use your integrated trouble ticketing system in your Hosting Control Panel, our sales email sales@supportindeed.com or you can call our
    USA Sales Phone Line: +1 (347) 223 5853 (8:30 AM - 16:30 PM EST),
    UK Sales Phone Line: +44 20 8 1234 790 (7:30 AM - 5:30 PM GMT)
    DE Sales Phone Line: +49-431-5568-3602 (8:30 AM - 16:30 PM EST)

  4. Invoicing

    Once your account is active and your order is approved, you can view and/or save an invoice of your purchase inside the Hosting Control Panel.