Hosting Knowledge Base
Who is responsible for the server administration?
We provide you the server with pre-installed OS in a default configuration, with a dedicated IP address assigned as default for the server and is connected to our network. This way every client may remotely access their server.
All further software installations, configuration and administration work are a responsibility of the customer. However, if you require help in the administration of your server in some or all aspects, our team of System Administrators can provide an hourly rate support. Please consult with our Sales team over a trouble ticket in advance, to see whether our System Administrators will be able to help you with your query.