Hosting Knowledge Base
“Domain already exists in our system” appears when hosting my domain
If you receive the error message “Domain already exists in our system” when attempting to host a domain, this means the domain you are trying to host is already associated with another account in our system. A domain can be hosted into a single account within our system due to configuration conflicts. If you were using the domain with another account with us, please remove/unhost the domain from there through the Control Panel -> Hosting Tools -> Website Manager -> Domain Manager section. Once the domain is removed from our system try adding the domain to your new account. If you are still experiencing problems, please raise a trouble ticket from your Hosting Control Panel -> Support -> Support Center -> Trouble Tickets, so our Support Team can assist you.