To assign a quota to an email account, you should follow the instructions below: Log in to your Hosting Control Panel Go to the Email Manager Click on the email account for which you would like to...
Email Management
Home » Knowledge Base » F.A.Q. »
Latest posts
What is a mailbox?
The physical folder where your incoming email messages are stored.
What will happen if I delete a mailbox?
Deleting a mailbox will delete the selected mailbox along with all email aliases, and e-mail filters assigned to it.
How can I create an email account?
To create an email account follow the steps below: Log in to your Hosting Control Panel Navigate to the Email Manager section Once inside the Email Manager fill out the form and create your email...
I can’t send emails. All outgoing emails are being rejected. Why?
Please double-check the settings used by your mail client for the email account for which you are experiencing this issue. You can also check our detailed guide regarding issues with sending emails...
POP3/IMAP settings to configure an email client?
To configure your email client correctly, you need the following POP3/IMAP settings: Username: Your email address Password: Your email password POP3/IMAP Server: mboxhosting.com (for paid clients)...
“Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue receiving this message, contact your server administrator or Internet service provider (ISP).”
First, make sure you have checked in the account properties of the Outlook Express / MS Outlook the option "My server requires authentication". Please note that if you are using a different email...
I can’t send emails. It seems that the POP3/IMAP connection is not working.
In order to check, whether your email client does connect to POP3, please follow these steps: Open Command Prompt from Windows -> Start button -> Run -> type "cmd", a black dialog box will...
I am unable to use the PHP mail() function from my premium hosting account, why?
Here is a script example you can test PHP mail function with: <?php $to = "you@yourdomain.com"; $subject = "Hi!"; $body = "TEST"; $headers = "MIME-Version: 1.0\r\n"; $headers .=...
Our Support Team is Here to Help
If you need any questions answered, don't hesitate and contact us. Click the button below and follow the instructions. You can expect an answer within an hour.
Newest knowledge base articles
How to Fix 308 Permanent Redirect
308 Permanent Redirect is an HTTPS status code indicating that the requested resource has been permanently moved to another location. Similar to 301 Moved Permanently, 308 informs the user of the movement of a given online resource, and unlike the 301 redirect, 308...
How to Fix 301 Error Moved Permanently
The 301 Moved Permanently is an HTTP status code that indicates a permanent relocation of an online resource from a given URL to a new one. More technically, the moved resource has been moved to the new URL specified in the Location header. The HTTP 301 status code is...
How to Fix 307 Temporary Redirect
307 Temporary Redirect is a response HTTP status code that indicates the requested resource has been moved to a different URL for a limited period of time. Unlike a 301 permanent redirect, the 307 Temporary Redirect message indicates that the change is temporary and...
How to Access Crontab Settings
To access the crontab settings, first, you need to log in to your AwardSpace hosting panel. After you have logged in, head to Crontab Settings, located within the Advanced Tools category: After you click the Crontab Settings icon, a new page should load. Once...
How to Check My Auto Renewals
To check your AwardSpace hosting plan auto-renewals, first log in to the admin dashboard. Then, head to Wallet, within the Orders & Invoices section: After that, click the Auto Renewals tab, where you can check any relevant information about your hosting...
How to Check My Payment Requests
To check your payment requests, first log in to the AwardSpace hosting panel. Then, head to Wallet within the Orders & Invoices category: Then, click the Payment Requests tab. There, you can browse all the information you need about your...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.