The most probable reason is that your Internet Service Provider, router, or program is blocking the connection between your computer and our servers. To see if this is the problem, open the default...
Email Management
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I cannot send/receive e-mail messages. How to fix this?
If you are unable to send or receive e-mail messages through your computer, there are a few things you need to check in the following order: 1. Is the domain registered and not expired? To...
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Newest knowledge base articles
How to Use FTP Configuration Files
Using the FTP configuration files via the AwardSpace hosting panel is quite simple and can help you achieve your goals quickly and easily. To use the FTP configuration files, you should first access them. First, log in to the hosting panel. Then, make sure to create...
How to Change Password of an FTP Account
Changing the passwords of your FTP accounts is an easy process that involves only a few steps. To change your FTP password, log in to the AwardSpace hosting panel first. Then, you should create an FTP account. After that, via the FTP Manager page, head to the FTP...
Create an FTP Account
In this article, we will show you how to create an FTP account using the AwardSpace hosting panel. The process is simple and comprises only a few steps. Please note that you must be registered for any of our web hosting plans to utilize this feature. Here's how to...
How to Access the File Manager
All AwardSpace hosting plans include a handy file management tool called File Manager. It is instantly available after you subscribe to any of our plans, including our free hosting, or register a domain name with AwardSpace. By using the File Manager, you can manage...
How to Access Your Website Usage Report
All AwardSpace hosting plans include a handy analytics tool that allows you to monitor your hosting features and their usage. Once you subscribe to any of our plans or register a domain name with AwardSpace, including our free hosting, you have the option readily...
How to Access the AwardSpace Terms of Services
When you sign up for any of the AwardSpace hosting services, it is always a good idea to read our Terms of Service carefully. At AwardSpace, we want each user to know and understand their rights, responsibilities, and the scope of our services. Our Terms of Service...
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