To find the FTP information that you need to manage your files, the first step that you need to take is to log into your web hosting account. Once there, locate the Hosting Tools in the top menu. It...
FTP
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FTP Login Incorrect
File management is essential for everyone owning a website. With AwardSpace the file management can be done both via our File Manager or FTP client such as FileZilla. However, a common error that...
FTP Connection Settings
This article describes the FTP connection settings that are available in the AwardSpace.com Control Panel. It also provides instructions on how to configure an FTP account in FileZilla, CoffeeCup,...
“500 Unable to service PORT commands” error appears when connecting through FTP
In this tutorial, we're going to provide information regarding the error message 500 Unable to service PORT commands, including ways to fix it. What Does the Error Mean? The error message 500...
“Response: 426 Transfer aborted. Operation not permitted.” error appears during file upload
The error message “Response: 426 Transfer aborted. Operation not permitted.” normally occurs if you are trying to upload a file that is too large. You can see the file size limit for our hosting...
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Newest knowledge base articles
How to Access Crontab Settings
To access the crontab settings, first, you need to log in to your AwardSpace hosting panel. After you have logged in, head to Crontab Settings, located within the Advanced Tools category: After you click the Crontab Settings icon, a new page should load. Once...
How to Check My Auto Renewals
To check your AwardSpace hosting plan auto-renewals, first log in to the admin dashboard. Then, head to Wallet, within the Orders & Invoices section: After that, click the Auto Renewals tab, where you can check any relevant information about your hosting...
How to Check My Payment Requests
To check your payment requests, first log in to the AwardSpace hosting panel. Then, head to Wallet within the Orders & Invoices category: Then, click the Payment Requests tab. There, you can browse all the information you need about your...
How to Check My Invoices
To check your invoices in AwardSpace, first log in to the hosting panel. From there, head to Invoices within the Orders & Invoices category: From this place, you can browse order references, payment orders, payment types, order dates, and various...
How to Check My Wallet Flow
To check your wallet flow, first log in to the AwardSpace hosting panel. Then, click on Wallet within Payments & Invoices: After that, click the Wallet Flow tab. This is where you can see details about your wallet flaw:
How to Check My Incomplete Orders
To check your incomplete orders, first log in to the AwardSpace hosting panel. Then, head to Incomplete Orders within Orders & Invoices: Then, you can check the list within the Incomplete Orders tab:
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