Maintaining a website can be a hard task. If you are running a CMS such as WordPress, you need to keep your CMS, plugins and themes up to date. In addition to that, you should also be backing up your website. Although we have an automatic backup system we still encourage our users to manually backup their websites as well. In this article, we will guide you through the process of how to manually backup your website files and database.

How to backup your files?

In order to backup your files, you will have to connect to your hosting account via FTP. Once you have connected to the FTP download your website directory to your device. Some websites have a lot of files and directories and thus your download might take some time. 

If you would like to download your website faster you can contact us via trouble ticket and request our technical support to archive your website directory. Once this is done you can download the archive file.

How to backup your database?

Most websites store their content inside a database. Thus backing up the files for your website would not be enough. There two ways which you can use to backup your database:

  • via the phpMyAdmin
  • via the Database Manager

To backup your database via the Database Manager follow the steps bellow:

  1. Login to your Hosting Control Panel
  2. Access the Database Manager
  3. Click on your Database
  4. Open the Management tab
  5. Click on Download in SQL Format button
  6. Save your database on your device