If you are unable to connect with your FTP, you should check your Firewall Settings and see whether your FTP client is blocked. Also, consider contacting your Internet Service Provider as they might be blocking port 21, which is the default FTP port.
How to Access the AwardSpace Terms of Services
When you sign up for any of the AwardSpace hosting services, it is always a good idea to read our Terms of Service carefully. At AwardSpace, we want each user to know and understand their rights, responsibilities, and the scope of our services. Our Terms of Service...