At AwardSpace, ensuring the security and integrity of our systems and services is our top priority. We encourage you to report any potential security vulnerabilities or bugs you encounter while...
Support Center
Latest posts
Tips to an Efficient Ticket Open
We understand that each and every possible technical problem with your website means a lot to you. After all, you've put your time and effort into your website. When you contact AwardSpace's support...
How to Contact the Technical Support Team
At AwardSpace we value high quality, therefore, we strive to provide high-quality services. That, we understand, goes beyond good servers so that your websites are fast and secure. Thus, our...
System Notifications
Being able to communicate is key to success. Having good communication with our users is one of the most important things to us. AwardSpace has various methods for communication such as live chat,...
Backup Manager
Creating a website can be time-consuming. It would be unpleasant to find out that something is now broken and we have to start from scratch. To avoid this it is a good practice to create a backup...
Trouble Tickets
There is one thing that every hosting company needs to help their clients and this is customer support and an easy method for communication. In this article, we will go through the Trouble Ticket...
Our Support Team is Here to Help
If you need any questions answered, don't hesitate and contact us. Click the button below and follow the instructions. You can expect an answer within an hour.
Newest knowledge base articles
How to Install an Elgg Theme
After you have installed Elgg core and logged in to the admin dashboard, you can search for themes that can help you customize your new website. Elgg themes are a set of files that help you customize the appearance of your website. Via themes, you can modify website...
How to Log in to Elgg
After you install Elgg, it is time to log in to the CMS, so you can start working on your Elgg website. To log in, you should load the Elgg login page and type in your credentials to access the platform’s admin dashboard. In the following paragraphs, we share how to...
How to Install Elgg
You can quickly install Elgg with any of the AwardSpace web hosting plans. You can use our free web hosting, shared web hosting, or advanced hosting plans such as semi-dedicated hosting and VPS hosting. How to Install Elgg To install Elgg, you should first sign...
How to Change the PHP Timezone
Setting the correct timezone in PHP is crucial for ensuring that date and time functions in your scripts operate accurately. AwardSpace offers a range of hosting plans that provide easy management of PHP settings, including timezone configuration. This article will...
How to Disable PHP Error Messages
When running a PHP-based website in a production environment, it's crucial to disable PHP error messages to prevent sensitive information from being exposed to users. AwardSpace offers a variety of hosting plans tailored to different needs, all of which support...
How to Enable Ioncube Loader
Enabling Ioncube Loader on your server is crucial for running encrypted PHP files. At AwardSpace, we understand the importance of a quick and easy setup process for your web hosting needs. Whether you are a developer looking to secure your code or a business running...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.