There is one thing that every hosting company needs to help their clients and this is the customer support and an easy method for communication.
In this article, we will go through the Trouble Ticket section, as this is the main method for communicating with our technical support.
How to access the Trouble Ticket section?
To access the Trouble Ticket section follow the steps bellow:
- Access the hosting control panel
- From the main menu navigate to Support and click on Trouble Ticket