If you remember your account client ID and email you can use the password reset feature from the lost password page. If you do not remember your client ID you can contact us via the Sales Live chat or email to support@supportindeed.com and we would be happy to assist...
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Domain Extensions
I Uploaded my Website but it Doesn’t Show up When I Try to Reach it Through a Web Browser.
First things first, it is important to understand whether the browser response is "Server not found" or it forwards to the browser's embedded search engine and the response is "No results found for...". If you get these types of responses and you use a domain make...
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
Here are several things you need to set up in order to have these signs displayed correctly: - Inside your control panel, phpMyAdmin should be set to the following Unicode standard: 'utf-8'; - Meta tags on all pages should be: <meta http-equiv="Content-Type"...
Enable Zend Ioncube Support for your Web Hosting Account?
This instruction applies only for paid hosting accounts and requires you to EDIT the php.ini file. Once you have opened the php.ini file scroll at the bottom where you will find a similar line depending on the PHP version you are using: ;zend_extension =...
How to Unzip Files Directly on the Server?
There are three ways to extract .zip files directly on the server: The first one is by using SSH -> Run the following command over SSH: unzip archive.zip The second way is with a PHP script. -> Create file unzip.php in the current directory where your zip file...
Added a Domain in the Hosted Domains Section, my Website is Still Offline
There are several possible reasons for your site inactivity: If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not working, try cleaning your temporary internet files (check our FAQ...
How to Connect to Remote Scripts, RSS feeds, or cURL on my website?
The outgoing connections are disabled by default on all accounts for security reasons, however, they can be enabled for paid accounts from the Hosting Settings section. So all you need to do is go to your panel Hosting Settings section look for "Firewall Options" and...
I Have Upgraded from Free to a Premium Hosting Account and my Website Stopped Working?
The reason for this issue is most likely due to the fact that after the upgrade your website has been moved to our paid servers. This means that the IP address of the server where your domain is hosted has been changed. Usually, it should take 1-12 hours for these...
How can I delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet files removal doesn't resolve your problem, you can flush the DNS of your computer by...
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Newest knowledge base articles
How to Add Product Categories in Zen Cart
When configuring your online store in Zen Cart, it is essential to organize your products into different categories. Product categories not only help you with navigation and setting up the main menu, but also improve the overall shopping experience for your customers....
How to Manage the Main Menu in Zen Cart
The main menu in your Zen Cart store plays an important role in guiding your site visitors through your products. Whether you wish to add a new link to a new product, remove an existing product and the links that lead to it, or fully customize your store navigation,...
How to Set Up Your HomePage in Zen Cart
Given that your Zen Cart homepage is often the first page your customers see, it is important to make it functional and aesthetically pleasing so you can make a good first impression. This guide showcases how to set up your homepage in Zen Cart and showcases how to...
How to Configure Your Online Store in Zen Cart
Configuring your online store with Zen Cart is quite simple, and in this article, we share the steps you can take to get the most out of the platform. 1. Install Zen Cart The first step is to install Zen Cart. The platform is free to use with all AwardSpace...
How to Customize the Dashboard in SuiteCRM
SuiteCRM is a versatile CMS that allows you to customise the dashboard in numerous ways. The platform lets you tailor your workspace, so you can see relevatnt data and tools for your role and the role of your colleagues. In this article, we share how to customise the...
How to Manage Modules in SuiteCRM
SuiteCRM is a flexible platform that allows you to customise all aspects of the system just the way they work best for you. One of the ways that this is made possible is by using the SuiteCRM modules - handy tools that help you customise the platform, so you get the...
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