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What are my email settings?

In this tutorial, we’re going to explain how to find your email account settings. We are also going to show you how to configure your email address in MS Outlook, Mozilla Thunderbird and Apple Mail.

 

Where Do I Find My Email Settings?

Your email account settings can be found in the Email Manager section of your AwardSpace.com account.

In order to view your settings:

  1. Log into the Hosting Control Panel of your AwardSpace website hosting account.
  2. Vist the Email Accounts section.
  3. Open the E-mail Accounts tab.
  4. Click on the email account you would like to use. (Do not have an e-mail account yet? You can easily set up one by following the steps in our Creating an Email Account tutorial.)
  5. Click on the Information link.

 
email account settings 1

Your account settings will be displayed in the E-mail Settings pane (as shown below).

 
email account settings 2
 

Below you are provided with a list of default email settings in a text format.

 

Mail server address: mboxhosting.com (if you own a free account, please use free.mboxhosting.com)
Port number: 25 or 587
Username: name@yourdomain.com
Password: the password for your e-mail account

 

IMAP/POP3 Settings

Mail server address: mboxhosting.com (if you own a free account, please use free.mboxhosting.com)
Port number: For IMAP, please use 143. For POP3, please configure port 110 in your email client program.
Username: name@yourdomain.com
Password: the password for your e-mail account

Note: Our SMTP mail server requires authentication, so please make sure you have that option enabled in your mail program.

 

Does Your Mail Server Support SSL Connections?

SSL can be enabled on all mobile devices and desktop applications. If you’re on a paid plan and wish to use SSL to connect to your mail server, please configure the following settings in your email client:

SMTP mail server: mboxhosting.com
SMTP mail server port: 465
IMAP/POP3 mail server: mboxhosting.com
IMAP/POP3 mail server port: For IMAP, please use port 993; for POP3 – 995.

 

If you are a free account user, please use the settings listed below:

SMTP mail server: free.mboxhosting.com
SMTP mail server port: 465
IMAP/POP3 mail server: free.mboxhosting.com
IMAP/POP3 mail server port: IMAP – 993, POP3 – 995.

 

How to Configure My Email Account in MS Outlook?

Setting up an email account in Outlook is quite easy to accomplish and can be done by following the below steps:

    • Start MS Outlook. Open the File menu and click Add Account. Select the Manual setup or additional server types checkbox and press Next.

 
email account settings 3

    • On the next page, you will be prompted to choose a service (account) type. Mark the POP or IMAP checkbox and press Next.

 
email account settings 4

    • Enter the following email connection settings:

 

Your Name: Give your account a name (for example, John Smith)
Email Address: Enter your AwardSpace.com email account’s full address (for example, name@yourdomain.com)
Account Type: IMAP
Incoming mail server: mboxhosting.com (if you are on a free plan, please use free.mboxhosting.com)
Outgoing mail server (SMTP): mboxhosting.com (if you are on a free plan, please use free.mboxhosting.com)
User Name: name@yourdomain.com
Password: The password for name@yourdomain.com
Remember password: Must be checked
Require logon using Secure Password Authentication (SPA): Must be unchecked

 
email account settings 5

Note: Please make sure you replace name@yourdomain.com with your AwardSpace.com email account!

    • Next, click the More Settings button and open the Outgoing Server tab.

 
email account settings 6

Tick the My outgoing server (SMTP) requires authentication checkbox. Choose “Use the same settings as my incoming mail server” and press OK.

 

Note: If you wish to connect to your mail server securely (over SSL), open the Advanced tab and change the IMAP and SMTP server ports, to 993 and 465 respectively. Next, click OK and change the outgoing and incoming address to mboxhosting.com (if you’re on a free hosting plan, you should configure free.mboxhosting.com).

 
email account settings 8

  • Click Next to finalize the setup.

Congratulations! You have successfully configured your email account in MS Outlook.

 

How to Configure My Email Account in Mozilla Thunderbird?

You can configure Thunderbird to work with your email account in 4 easy steps:

    • Start Mozilla Thunderbird.
    • Open the File menu, click New and choose Existing Mail Account.

 
email account settings 6

    • A new window will appear prompting you to enter your AwardSpace.com e-mail account’s connection settings.

Enter the following details in the corresponding fields:

Your name: Give your account a name (e.g. John Smith)
Email address: Enter your email address
Password: Type your email account password
Incoming (IMAP) server name: mboxhosting.com (if you are on a free plan, please use free.mboxhosting.com)
Incoming (IMAP) server port: 143
Outgoing (SMTP) server name: mboxhosting.com (if you are on a free plan, please use free.mboxhosting.com)
Outgoing (SMPT) server port: 25 or 587
User Name: name@yourdomain.com
SSL: STARTTLS
Authentication: Normal password

 
email account settings 7

Note: If you wish to establish a more secure connection (SSL) to your mail server, please change the IMAP and SMTP server address to mboxhosting.com (if you’re on a free hosting plan, you should be using free.mboxhosting.com) and change the SSL protocol to SSL/TLS. Thunderbird will automatically switch the default STARTTLS ports (143 & 25) to 993 and 465.

 
email account settings 8

  • Click Done in order to finish the setup.

 

Congratulations! You have successfully configured your email account in Mozilla Thunderbird.

 

How to Configure My Email Account in Apple Mail?

To set up an email account on an iOS device, please follow the below process:

    • Open the Settings app in your Apple device and tap Accounts & Passwords.

 
email account settings 9

    • On the next screen, you will see various options, such as iCloud, Exchange, Google, and Other. Tap Other to continue.

 
email account settings 10

    • Tap Add Mail Account.

 
email account settings 11

    • Type your Name, Email, Password, and Description.

 
email account settings 12
 

    • Fill in the appropriate fields:

Name: Give your account a name (e.g. John Smith)
Email: Enter your email address (e.g. name@yourdomain.com)
Description: Type a descriptive name for your email account

Incoming mail server

Host Name: mboxhosting.com (if you are on a free plan, please use free.mboxhosting.com)
Username: name@yourdomain.com
Password: Your chosen password

Outgoing mail server

Host Name: mboxhosting.com (if you are on a free plan, please use free.mboxhosting.com)
Username: name@yourdomain.com
Password: Your chosen password

email account settings 13

  • Click Next to complete the setup.

Congratulations! Your email account has been configured successfully and is ready to use.

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