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Database Management

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Domain & Subdomain Management

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Email Management

I cannot send/receive e-mail messages. How to fix this?

If you are unable to send or receive e-mail messages through your computer, there are a few things you need to check in the following order:   1. Is the domain registered and not expired? To enable mail sending/receiving for your hosting account, first, you need...

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Fair Use Policies

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FTP & File Management

How to Establish Connection with CoreFTP?

Use the following CoreFTP settings: Site Name: Your Site Name Host/IP/URL: yourdomainname.com User name: Your FTP Username Password: Your FTP Password Port: 21 Connection: FTP

I cannot establish an FTP connection, what should I do?

If you are unable to connect with your FTP, you should check your Firewall Settings and see whether your FTP client is blocked. Also, consider contacting your Internet Service Provider as they might be blocking port 21, which is the default FTP port.

What are the upload file size limits?

The file size limit for free accounts is 15MB through the File Manager and FTP. For paid hosting clients the file size limit is 16MB through the File Manager and through FTP there is no file size limit.

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GDPR

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General Questions and Answers

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iNewest knowledge base articles

How to Add Directory Password Protection

Adding directory password protection with AwardSpace is simple. The process consists of only a few steps and requires only a few minutes of your time. Here's how to proceed. First, log in to the AwardSpace hosting panel. Then, via the dashboard, head to Password...

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How to Access the FTP FAQ Section

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Using the FTP configuration files via the AwardSpace hosting panel is quite simple and can help you achieve your goals quickly and easily. To use the FTP configuration files, you should first access them. First, log in to the hosting panel. Then, make sure to create...

How to Change Password of an FTP Account

Changing the passwords of your FTP accounts is an easy process that involves only a few steps. To change your FTP password, log in to the AwardSpace hosting panel first. Then, you should create an FTP account. After that, via the FTP Manager page, head to the FTP...

Create an FTP Account

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