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General Questions and Answers
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How to Upload a Website to Your Hosting Account?
To get started, you will probably want to upload your site and test it on a free subdomain. Please go to your control panel Domain Manager menu and create a free subdomain on any of the domains you...
“This domain still has no index.html page uploaded!” and How to Fix it?
The page which you see is our default index.html which is automatically added when you create or add a domain/subdomain from the Domain Manager. To stop seeing this page you will have to upload your...
Can I Edit my php.ini Settings and/or Switch the version of the PHP?
The PHP version can be changed on all of our hosting plans including the free one. You can make this change from the PHP Settings page inside your hosting control panel. However, php.ini can be...
What happens if I Lose my Username/Client ID and/or Password?
If you remember your account client ID and email you can use the password reset feature from the lost password page. If you do not remember your client ID you can contact us via the Sales Live chat...
I Uploaded my Website but it Doesn’t Show up When I Try to Reach it Through a Web Browser.
First things first, it is important to understand whether the browser response is "Server not found" or it forwards to the browser's embedded search engine and the response is "No results found...
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
Here are several things you need to set up in order to have these signs displayed correctly: - Inside your control panel, phpMyAdmin should be set to the following Unicode standard: 'utf-8'; - Meta...
Enable Zend Ioncube Support for your Web Hosting Account?
This instruction applies only for paid hosting accounts and requires you to EDIT the php.ini file. Once you have opened the php.ini file scroll at the bottom where you will find a similar line...
How to Unzip Files Directly on the Server?
There are three ways to extract .zip files directly on the server: The first one is by using SSH -> Run the following command over SSH: unzip archive.zip The second way is with a PHP script....
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Newest knowledge base articles
How to Install an Elgg Theme
After you have installed Elgg core and logged in to the admin dashboard, you can search for themes that can help you customize your new website. Elgg themes are a set of files that help you customize the appearance of your website. Via themes, you can modify website...
How to Log in to Elgg
After you install Elgg, it is time to log in to the CMS, so you can start working on your Elgg website. To log in, you should load the Elgg login page and type in your credentials to access the platform’s admin dashboard. In the following paragraphs, we share how to...
How to Install Elgg
You can quickly install Elgg with any of the AwardSpace web hosting plans. You can use our free web hosting, shared web hosting, or advanced hosting plans such as semi-dedicated hosting and VPS hosting. How to Install Elgg To install Elgg, you should first sign...
How to Change the PHP Timezone
Setting the correct timezone in PHP is crucial for ensuring that date and time functions in your scripts operate accurately. AwardSpace offers a range of hosting plans that provide easy management of PHP settings, including timezone configuration. This article will...
How to Disable PHP Error Messages
When running a PHP-based website in a production environment, it's crucial to disable PHP error messages to prevent sensitive information from being exposed to users. AwardSpace offers a variety of hosting plans tailored to different needs, all of which support...
How to Enable Ioncube Loader
Enabling Ioncube Loader on your server is crucial for running encrypted PHP files. At AwardSpace, we understand the importance of a quick and easy setup process for your web hosting needs. Whether you are a developer looking to secure your code or a business running...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.