Why I cannot send e-mails after configuring my e-mail account?

The most probable reason for this problem is that your Internet Service Provider, router or a software program is blocking the connection between your computer and our servers. To see if this is the cause of the problem, open the default telnet client for your device (please check the operating system manual for your device, for Windows it is “Command Prompt”) and execute the following command:

telnet mail.yourdomain.com 25

If you receive a response similar to “220 mail.yourdomain.com ESMTP”, the problem is not in the connection as you have successfully reached our mail servers, so you will need to double-check your mail settings for typos or other configuration errors.

If the response is different or there is no response from the server, it means something along the way is blocking the connection. You can try changing the “SMTP (Outgoing)” port from the default 25 to port 587 and see if this resolves your problem. If you still cannot connect, please consult with your ISP and/or your local computer technician for further assistance.

It's Time to Share Your Story.

Get Free Web Hosting. Start a website, and introduce yourself to the world.

Get Free Hosting
Related Posts

Why I cannot receive e-mail messages after configuring my e-mail account? (It seems that the POP3/IMAP connection is not working)

The most probable reason is that your Internet Service Provider, router or a program is blocking the connection between your computer and our servers. To see if this is the problem, open the default telnet client of your device (please […]

Why I cannot send e-mails after configuring my e-mail account?

The most probable reason for this problem is that your Internet Service Provider, router or a software program is blocking the connection between your computer and our servers. To see if this is the cause of the problem, open the […]

I cannot send/receive e-mail messages. How to fix this?

If you are unable to send or receive e-mail messages through your computer, there are a few things you need to check in the following order: 1.Is the domain registered and not expired? To enable mail sending/receiving for your hosting […]

awardspace logo
Where Ideas Turn Into Websites