Web Hosting Knowledge Base

Knowledge Base » Control Panel » I have added my domain in the Hosted Domains section, but my site is not working. Why?

I have added my domain in the Hosted Domains section, but my site is not working. Why?

There are several possible reasons for your site inactivity:

  • If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not working, try cleaning your temporary internet files.
  • If you purchased your domain with another domain service provider, you should contact and ask them to change your domain NS records to these listed in the “Name Servers” column in this section (Hosted Domains).
  • If you have not yet purchased your domain, then go to the Hosting Control Panel -> New Domains & Services section and register the desired domain before someone else registers it.

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