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General Questions and Answers
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How to Upload a Website to Your Hosting Account?
To get started, you will probably want to upload your site and test it on a free subdomain. Please go to your control panel Domain Manager menu and create a free subdomain on any of the domains you...
“This domain still has no index.html page uploaded!” and How to Fix it?
The page which you see is our default index.html which is automatically added when you create or add a domain/subdomain from the Domain Manager. To stop seeing this page you will have to upload your...
Can I Edit my php.ini Settings and/or Switch the version of the PHP?
The PHP version can be changed on all of our hosting plans including the free one. You can make this change from the PHP Settings page inside your hosting control panel. However, php.ini can be...
What happens if I Lose my Username/Client ID and/or Password?
If you remember your account client ID and email you can use the password reset feature from the lost password page. If you do not remember your client ID you can contact us via the Sales Live chat...
I Uploaded my Website but it Doesn’t Show up When I Try to Reach it Through a Web Browser.
First things first, it is important to understand whether the browser response is "Server not found" or it forwards to the browser's embedded search engine and the response is "No results found...
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
Here are several things you need to set up in order to have these signs displayed correctly: - Inside your control panel, phpMyAdmin should be set to the following Unicode standard: 'utf-8'; - Meta...
Enable Zend Ioncube Support for your Web Hosting Account?
This instruction applies only for paid hosting accounts and requires you to EDIT the php.ini file. Once you have opened the php.ini file scroll at the bottom where you will find a similar line...
How to Unzip Files Directly on the Server?
There are three ways to extract .zip files directly on the server: The first one is by using SSH -> Run the following command over SSH: unzip archive.zip The second way is with a PHP script....
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Newest knowledge base articles
How to Renew Your Hosting Services
With AwardSpace, you can quickly and easily renew your hosting services. All you need is a few minutes and several clicks here and there. Here's how to proceed. First, log in to the hosting control panel. Then, while within the hosting dashboard, head to Renew...
How to Check My Hosting Limits
To check your hosting limits, follow these steps: First, log in to the hosting control panel. Then, via the dashboard, head to Hosting Settings: After that, click the Hosting Limits tab: Then, you will access the information about your account's hosting...
How to Access the Security Settings of My Domains
Accessing the security settings of your hosted domains is easy with AwardSpace. You can access the settings in just a few minutes by following the steps below. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager page by clicking the...
How to Access The Name Servers Settings of My Domain
Accessing the name server settings with AwardSpace is quite simple. Just follow the next steps. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager: After that, locate the domain whose Name Server settings you wish to access and click...
How to Access the DNS Settings of My Domains
Accessing the DNS settings of your domains is easy with AwardSpace. The process is comprised of a few simple steps and requires only a minute or two of your time. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager: After that,...
How to Access The Settings for My Subdomains
Accessing the settings for your subdomain with AwardSpace is quite simple. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager: A new page should open. Once you see it, scroll down until you see your list of hosted subdomains: ...
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