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General Questions and Answers
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How to Upload a Website to Your Hosting Account?
To get started, you will probably want to upload your site and test it on a free subdomain. Please go to your control panel Domain Manager menu and create a free subdomain on any of the domains you...
“This domain still has no index.html page uploaded!” and How to Fix it?
The page which you see is our default index.html which is automatically added when you create or add a domain/subdomain from the Domain Manager. To stop seeing this page you will have to upload your...
Can I Edit my php.ini Settings and/or Switch the version of the PHP?
The PHP version can be changed on all of our hosting plans including the free one. You can make this change from the PHP Settings page inside your hosting control panel. However, php.ini can be...
What happens if I Lose my Username/Client ID and/or Password?
If you remember your account client ID and email you can use the password reset feature from the lost password page. If you do not remember your client ID you can contact us via the Sales Live chat...
I Uploaded my Website but it Doesn’t Show up When I Try to Reach it Through a Web Browser.
First things first, it is important to understand whether the browser response is "Server not found" or it forwards to the browser's embedded search engine and the response is "No results found...
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
Here are several things you need to set up in order to have these signs displayed correctly: - Inside your control panel, phpMyAdmin should be set to the following Unicode standard: 'utf-8'; - Meta...
Enable Zend Ioncube Support for your Web Hosting Account?
This instruction applies only for paid hosting accounts and requires you to EDIT the php.ini file. Once you have opened the php.ini file scroll at the bottom where you will find a similar line...
How to Unzip Files Directly on the Server?
There are three ways to extract .zip files directly on the server: The first one is by using SSH -> Run the following command over SSH: unzip archive.zip The second way is with a PHP script....
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Newest knowledge base articles
How to Upload Files in Zenphoto
Knowing how to upload files in Zenphoto is a fundamental skill. In this guide, we share how to go through the process and manage your project and media library quickly and easily. Step 1: Log in to Zenphoto The first step in the process is to log in to...
How to Back Up your TYPO3 Project
In this article, we outline the step-by-step process for backing up your TYPO3 project, ensuring that all your data, settings, and other essential information are safely stored. Regardless of your level of expertise, this method is simple to follow and provides...
How to Install Themes in TYPO3
Learning how to install themes in TYPO3 is essential, as it enables you to personalize your website fully. Whether you are working on a personal blog or a complex business website, the process of installing a theme in TYPO3 is the same. In this article, we share how...
How to Add Extensions to TYPO3
TYPO3 is a versatile platform that allows you to customize it any way you wish. One of TYPO3's strengths is the so-called extensions that enable you to add any kind of functionality to your website. In this article, we share how to add extensions to TYPO3. What are...
How to Add a Page in TYPO3
TYPO3 is a versatile platform that offers numerous features and an intuitive interface. If you're just getting started with the CMS, one of the first tasks you'll likely complete is creating a new page for your website. In this guide, we showcase how to do so and...
How to Use Modules in TYPO3
TYPO3 is a CMS based on a modular architecture, meaning that users can use various built-in tools and add-ons to manage content, other users, configurations, and more. In this guide, we share how to use modules in TYPO3, so you get the most out of them. What...
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