There are several possible reasons for your site inactivity: If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not...
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How to Connect to Remote Scripts, RSS feeds, or cURL on my website?
The outgoing connections are disabled by default on all accounts for security reasons, however, they can be enabled for paid accounts from the Hosting Settings section. So all you need to do is go...
I Have Upgraded from Free to a Premium Hosting Account and my Website Stopped Working?
The reason for this issue is most likely due to the fact that after the upgrade your website has been moved to our paid servers. This means that the IP address of the server where your domain is...
How can I delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet files removal...
Why is my site displaying a “Welcome to your first page!” message?
When you add a domain/sub-domain to your AwardSpace account, we automatically create a default Index page for your website. The following screenshot illustrates what our Index page looks like:...
How to delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet file removal...
How to improve my scripting skills?
One of the best websites on the internet for learning new or improving the scripting skills you already have would be W3Schools. Using the tutorials and examples provided at W3Schools in combination...
Website files are uploaded to my account, but the website doesn’t work
If you have uploaded your website files to your hosting account, but when you visit your website you see the old content or no content at all. A few things might have gone wrong, you can start...
My site does not open! How to fix it?
If you are unable to open your website through a browser and the response is “Server not found”, “No connection to host”, or something similar, there are a few things you need to check in the...
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Newest knowledge base articles
How to Create a Workspace in TYPO3
Understanding how to create a workspace in TYPO3 is essential. This feature enables content sharing, editorial review, and multi-level approval for any process within your TYPO3 project. In this guide, we share how to create a workspace in TYPO3. What is a...
How to Back Up Your Zen Cart Project
Regular Zen Cart backups can help you avoid a full project disaster and can save you tons of time. This article shares how to back up your Zen Cart project quickly and effectively. Why is Backup Important Backing up your Zen Cart store is important for a few...
How to Delete Product Categories in Zen Cart
Sometimes, your online store needs a bit of cleaning. Whether you have discontinued a given product or reorganized your goods, it is always important to know how to delete product categories in Zen Cart. This article showcases the process step by step. When You...
How to Add Product Categories in Zen Cart
When configuring your online store in Zen Cart, it is essential to organize your products into different categories. Product categories not only help you with navigation and setting up the main menu, but also improve the overall shopping experience for your customers....
How to Manage the Main Menu in Zen Cart
The main menu in your Zen Cart store plays an important role in guiding your site visitors through your products. Whether you wish to add a new link to a new product, remove an existing product and the links that lead to it, or fully customize your store navigation,...
How to Set Up Your HomePage in Zen Cart
Given that your Zen Cart homepage is often the first page your customers see, it is important to make it functional and aesthetically pleasing so you can make a good first impression. This guide showcases how to set up your homepage in Zen Cart and showcases how to...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.