There are several possible reasons for your site inactivity: If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not...
General Questions and Answers
Latest posts
How to Connect to Remote Scripts, RSS feeds, or cURL on my website?
The outgoing connections are disabled by default on all accounts for security reasons, however, they can be enabled for paid accounts from the Hosting Settings section. So all you need to do is go...
I Have Upgraded from Free to a Premium Hosting Account and my Website Stopped Working?
The reason for this issue is most likely due to the fact that after the upgrade your website has been moved to our paid servers. This means that the IP address of the server where your domain is...
How can I delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet files removal...
Why is my site displaying a “Welcome to your first page!” message?
When you add a domain/sub-domain to your AwardSpace account, we automatically create a default Index page for your website. The following screenshot illustrates what our Index page looks like:...
How to delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet file removal...
How to improve my scripting skills?
One of the best websites on the internet for learning new or improving the scripting skills you already have would be W3Schools. Using the tutorials and examples provided at W3Schools in combination...
Website files are uploaded to my account, but the website doesn’t work
If you have uploaded your website files to your hosting account, but when you visit your website you see the old content or no content at all. A few things might have gone wrong, you can start...
My site does not open! How to fix it?
If you are unable to open your website through a browser and the response is “Server not found”, “No connection to host”, or something similar, there are a few things you need to check in the...
Our Support Team is Here to Help
If you need any questions answered, don't hesitate and contact us. Click the button below and follow the instructions. You can expect an answer within an hour.
Newest knowledge base articles
How to Check the PHP Settings of My Domains
Checking the PHP settings of your domains is simple. In fact, accessing any information for your domains is easy with AwardSpace. To check your domain's PHP settings, log in to the AwardSpace hosting panel first. Then, click on Domain Manager: After that, from...
How to Check the Pointers of My Domains
Checking the pointers of domains is quite simple. In fact, checking any information about your domains is easy with AwardSpace. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager: Then, click the Settings icon to the right of the hosted...
How to Access the Information About My Domains
AwardSpace grants you access to any kind of information regarding your registered domains. In the following paragraphs, you can read how to access it. In order to access any kind of information regarding your domains, you should first register one. Optionally, you can...
How to Add Directory Password Protection
Adding directory password protection with AwardSpace is simple. The process consists of only a few steps and requires only a few minutes of your time. Here's how to proceed. First, log in to the AwardSpace hosting panel. Then, via the dashboard, head to Password...
How to Access Password Protection FAQ
If you have any questions about the directory password protection, then this article is for you. Accessing the Password Protection FAQ is quite simple. First, log in to the AwardSpace hosting panel. Then, head to Password Protection, located in the Website Manager...
How to Access the FTP FAQ Section
AwardSpace provides each of our clients with a detailed FAQ section that can help you understand and work better with your FTP client. To access the FTP FAQ section, first log in to the AwardSpace hosting panel. Then, click the FTP Manager icon, located within the...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.