Added a Domain in the Hosted Domains Section, my Website is Still Offline

Home » Knowledge Base » F.A.Q. » General Questions and Answers » Added a Domain in the Hosted Domains Section, my Website is Still Offline

There are several possible reasons for your site inactivity:

  • If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not working, try cleaning your temporary internet files (check our FAQ for a detailed explanation on how to do this).
  • If you purchased your domain with another domain service provider, you should contact and ask them to change your domain NS records to the one listed in our hosting control panel.
  • If you have not yet purchased your domain, then go to the Hosting Control Panel -> Domain Manager > Register a domain in order to register a new domain.

Was this post helpful?

i

Related posts:

Relevant tags:

Connect

Latest posts:

How to Check My Hosting Limits

Oct 13, 2025 |

To check your hosting limits, follow these steps: First, log in to the hosting control panel. Then, via the dashboard, head to Hosting Settings:   After that, click the Hosting Limits tab:   Then, you will access the information about your account's hosting...

How to Access the Security Settings of My Domains

Oct 7, 2025 |

Accessing the security settings of your hosted domains is easy with AwardSpace. You can access the settings in just a few minutes by following the steps below. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager page by clicking the...

How to Access The Name Servers Settings of My Domain

Oct 7, 2025 |

Accessing the name server settings with AwardSpace is quite simple. Just follow the next steps. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager:   After that, locate the domain whose Name Server settings you wish to access and click...

How to Access the DNS Settings of My Domains

Oct 7, 2025 |

Accessing the DNS settings of your domains is easy with AwardSpace. The process is comprised of a few simple steps and requires only a minute or two of your time. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager:   After that,...



Create a website for free!


Free forever

Our Support Team is Here to Help

 

If you need any questions answered, don't hesitate and contact us. Click the button below and follow the instructions. You can expect an answer within an hour.

 

Contact AwardSpace

 

iNewest knowledge base articles

How to Check My Hosting Limits

To check your hosting limits, follow these steps: First, log in to the hosting control panel. Then, via the dashboard, head to Hosting Settings:   After that, click the Hosting Limits tab:   Then, you will access the information about your account's hosting...

How to Access the Security Settings of My Domains

Accessing the security settings of your hosted domains is easy with AwardSpace. You can access the settings in just a few minutes by following the steps below. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager page by clicking the...

How to Access The Name Servers Settings of My Domain

Accessing the name server settings with AwardSpace is quite simple. Just follow the next steps. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager:   After that, locate the domain whose Name Server settings you wish to access and click...

How to Access the DNS Settings of My Domains

Accessing the DNS settings of your domains is easy with AwardSpace. The process is comprised of a few simple steps and requires only a minute or two of your time. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager:   After that,...

How to Access The Settings for My Subdomains

Accessing the settings for your subdomain with AwardSpace is quite simple. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager:   A new page should open. Once you see it, scroll down until you see your list of hosted subdomains:  ...

Even more web tutorials

Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.

WordPress tuorials

Learn how to create a WordPress website

Video Tutorials

Visual guides on the main tasks in your web hosting control panel.

AwardSpace's Blog

Learn about entrepreneurship, marketing, website maintenance and security.