I have mistakenly erased my site files and was wondering if I can get a backup of my files?

Home » Knowledge Base » F.A.Q. » FTP & File Management » I have mistakenly erased my site files and was wondering if I can get a backup of my files?

If you have removed your files by mistake you can go to your Hosting Control Panel and access our Backup Manager from the Support menu. From there you can access all backed-up files and databases.

Please have in mind the following limitations:

  • Backups are available for accounts with our paid hosting plans
  • We offer backups only for the files and databases.
  • There are no backups for the email services
  • Our automated system creates backups only once a week at the start of each week. Therefore if you have uploaded your files before our automated system has created a backup you might not be able to restore them via backup.
  • If you exceed 3 GB of disk usage your files will no longer be automatically backed up by our system.

Was this post helpful?

i

Related posts:

Relevant tags:

Connect

Latest posts:

How to Check My Hosting Limits

Oct 13, 2025 |

To check your hosting limits, follow these steps: First, log in to the hosting control panel. Then, via the dashboard, head to Hosting Settings:   After that, click the Hosting Limits tab:   Then, you will access the information about your account's hosting...

How to Access the Security Settings of My Domains

Oct 7, 2025 |

Accessing the security settings of your hosted domains is easy with AwardSpace. You can access the settings in just a few minutes by following the steps below. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager page by clicking the...

How to Access The Name Servers Settings of My Domain

Oct 7, 2025 |

Accessing the name server settings with AwardSpace is quite simple. Just follow the next steps. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager:   After that, locate the domain whose Name Server settings you wish to access and click...



Create a website for free!


Free forever

Our Support Team is Here to Help

 

If you need any questions answered, don't hesitate and contact us. Click the button below and follow the instructions. You can expect an answer within an hour.

 

Contact AwardSpace

 

iNewest knowledge base articles

How to Check My Hosting Limits

To check your hosting limits, follow these steps: First, log in to the hosting control panel. Then, via the dashboard, head to Hosting Settings:   After that, click the Hosting Limits tab:   Then, you will access the information about your account's hosting...

How to Access the Security Settings of My Domains

Accessing the security settings of your hosted domains is easy with AwardSpace. You can access the settings in just a few minutes by following the steps below. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager page by clicking the...

How to Access The Name Servers Settings of My Domain

Accessing the name server settings with AwardSpace is quite simple. Just follow the next steps. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager:   After that, locate the domain whose Name Server settings you wish to access and click...

How to Access the DNS Settings of My Domains

Accessing the DNS settings of your domains is easy with AwardSpace. The process is comprised of a few simple steps and requires only a minute or two of your time. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager:   After that,...

Even more web tutorials

Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.

WordPress tuorials

Learn how to create a WordPress website

Video Tutorials

Visual guides on the main tasks in your web hosting control panel.

AwardSpace's Blog

Learn about entrepreneurship, marketing, website maintenance and security.