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A Getting Started Guide
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How to Transfer a Website to AwardSpace?
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“Domain already exists in our system” appears when hosting my domain
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Cannot access email account - Connection to Storage Server failed
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I have created a subdomain however my subdomain www.subdomain.domain.com is not working! Why?
Do you have domain alias options i.e. two domains pointing to one and the same website content?
How can I set/change the NS records of my domains?
What is the "Domain already exists in our database" Error?
Email Management
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How can I create an email account?
I can't send emails. All outgoing emails are being rejected. Why?
POP3/IMAP settings to configure an email client?
"Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue receiving this message, contact your server administrator or Internet service provider (ISP)."
I can't send emails. It seems that the POP3/IMAP connection is not working.
I am unable to use the PHP mail() function from my premium hosting account, why?
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Example Contact Form
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Why I cannot receive e-mail messages after configuring my e-mail account? (It seems that the POP3/IMAP connection is not working)
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Fair Use Policies
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How to fix the "Message count quota exceeded" error?
Free Hosting Content Filtering and How to Resolve 403 Error
Which PHP Functions Are Disabled on the Free Hosting Plan?
Free hosting image linking restriction
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Why I constantly receive FTP error: "Response: 426 Transfer aborted. Operation not permitted."
How to Fix the "Parse error: syntax error, unexpected T_STRING..." Error
How can I find out whether my website is working properly for everyone?
I have mistakenly erased my site files and was wondering if I can get a backup of my files?
Why does my website look different on different browsers?
I have made an ASP.NET website, but when I access it through a browser the Default.aspx is not displayed?
How to Establish Connection with Dreamweaver FTP?
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How to Establish Connection with CoreFTP?
How to Establish Connection with WS_FTP?
How to Establish Connection with FireFTP
I cannot establish an FTP connection, what should I do?
What are the upload file size limits?
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What is GDPR?
According to the GDPR, What is Personal Data?
As a Customer of AwardSpace, Where is my Personal Data Stored?
When Did the GDPR Come Into Effect?
Who Falls Under the GDPR?
Do UK Companies Need to Comply with the GDPR?
Are There any Fines/Penalties for Not Complying with GDPR?
GDPR Data Rights
How Can EU Individuals Make a Data Subject Access Request?
What’s the Difference Between Data Controllers and Data Processors?
How to Request Deletion of Your Personal Information?
General Questions and Answers
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I Didn't Receive a Welcome Email. What should I do?
How to Upload a Website to Your Hosting Account?
"This domain still has no index.html page uploaded!" and How to Fix it?
Can I Edit my php.ini Settings and/or Switch the version of the PHP?
What happens if I Lose my Username/Client ID and/or Password?
I Uploaded my Website but it Doesn't Show up When I Try to Reach it Through a Web Browser.
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
Enable Zend Ioncube Support for your Web Hosting Account?
How to Unzip Files Directly on the Server?
Added a Domain in the Hosted Domains Section, my Website is Still Offline
How to Connect to Remote Scripts, RSS feeds, or cURL on my website?
I Have Upgraded from Free to a Premium Hosting Account and my Website Stopped Working?
How can I delete my temporary internet files?
Why is my site displaying a “Welcome to your first page!” message?
How to delete my temporary internet files?
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Website files are uploaded to my account, but the website doesn’t work
My site does not open! How to fix it?
File Management
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FTP Login Incorrect
FTP Connection Settings
“500 Unable to service PORT commands” error appears when connecting through FTP
“Response: 426 Transfer aborted. Operation not permitted.” error appears during file upload
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What Causes the 403 Forbidden Error in HTTP and How Can I Fix It?
What Is 500 Internal Server Error and How Can I Fix It?
What Are HTTP Status Codes?
What Is SCP?
What Is the Difference Between SFTP and FTPS?
What Is an SSL Checker?
What Is SSL and How Does It Protect My Website?
What Is the Difference Between SSL and TLS?
What Is OpenSSL?
What Is FTPS and How Does It Work?
What Is SFTP?
What Is an FTP Port?
What Is FTP Over SSH and Should I Use It?
What Is Web FTP and Should I Use It?
What Is the Difference Between HTTP and HTTPS?
What Is an FTP Client?
What Is an FTP Server?
What Is HTTPS?
What Is HTTP?
What Is DHCP?
What Is DNS?
What Is an IPv6 Address?
What Is an IPv4 Address?
What Is an IP Address and How Can I Find My Website’s IP?
What Is a URL and How Can I Get One for My Website?
What Is KVM?
What Are the Differences Between the Hypervisor and Containers?
What Is a Container and How Is It Used in Web Hosting?
What Is a Hypervisor and How Does It Control My Virtual Private Server?
What Is a Client?
What Is a Server and How Does It Power My Website?
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What is PostgreSQL and How Is It Used in Web Hosting?
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What Is a Database and How Is It Used in Web Hosting?
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What Is an Internet Hosting Service?
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What is Web Hosting
FTP and FTP Client?
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What is a Virtual Private Server?
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How to Comply and Some Common Mistakes to Avoid
The most important privacy laws you need to know and how to tell which apply to you
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Are automatic backups available for my server?
SSL (Secure Sockets Layer)
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Do I Need a Separate SSL Certificate for the “www” and “non-www” Versions of My Website?
What Is the Purpose of the Intermediate Certificate Authority in SSLs?
How Can I Upgrade My SSL Certificate From SHA-1 to SHA-256?
What Will Happen If My Dedicated IP for SSL Expires?
Web Security
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How Do I Enhance My Website Protection?
What Is the Difference Between WHOIS Privacy Protection and SSL Certificate Encryption?
What is the Difference Between WHOIS Privacy Protection and Website Password Protection?
What Is the Difference Between SSL Certificate Encryption and Website Password Protection?
What Is Website Password Protection?
What is WHOIS Privacy Protection?
Website Management - Advanced
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.htaccess
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How to force HTTPS with .htaccess
How to use mod_rewrite (RewriteRule/RewriteCond)
Secure Shell (SSH)
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What MySQL Commands Are Used to Import/Export an SQL File Over SSH?
How to connect through SSH?
How to connect through SSH using PuTTY?
How to connect through SSH using FireSSH?
How to extract archive files?
Website Maintenance
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How to Manually Backup your Website?
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Website Management - Advanced
Knowledge Base
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F.A.Q.
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FTP & File Management
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How to Download an FTP Client if You Don’t Have One?
How to Download an FTP Client if You Don’t Have One?
Published on March 18th, 2021
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We recommend you to use the FTP client FileZilla. You can download it from their
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