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Knowledge Base
A Getting Started Guide
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Where Can I Find My Incoming and Outgoing Mail Server Information?
How to find your domain Name Servers?
How Can I Create an Email Account?
How Do I Redirect HTTP Traffic to HTTPS?
What Is the Difference Between Transferring and Hosting a Domain?
How Can I Secure My AwardSpace Hosting Account?
How to change/reset your hosting account password?
How can I access and log into phpMyAdmin?
How to create a website?
How to create a database?
How to register a Domain?
What Is the Difference Between a Website, Hosting, and a Domain?
How Do I Point My Existing Domain to AwardSpace?
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Account Manager
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Domain Manager
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What is the difference between domain registration, domain transfer and hosting a website?
How can I transfer my domain name to a different domain provider?
I have added/hosted my domain, but it is not working. Why?
Why is my site displaying a “Welcome to your first page!” message?
I have updated my WHOIS details in the Control Panel but when I check them through a third party lookup service I’m still seeing the old information. Why?
I have uploaded my files, but my website is not showing up when I try to view it in a browser. Why?
I have added my domain in the Hosted Domains section, but my site is not working. Why?
How to get WWW on a subdomain?
What is DNS and how does it work?
I have signed up for your service, but what is my assigned website/URL?
How to redirect my website?
What is the default path for my website?
How to manage DNS records?
“Domain already exists in our system” appears when hosting my domain
How to change the name server (NS) records of my domain?
How to check the expiration date of my domain?
How to register a free subdomain or create a subdomain of your domain?
How to host a domain you already own?
How to transfer a domain name?
How to register a domain name?
How to create a website?
What is a domain name?
Email Manager
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Spam Settings
iPhone Configurator
How to create an auto-responder?
How to set up email forwarding?
What are my email settings?
Mailing Lists
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How to create an email account?
File Manager
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Why am I unable to upload a media or archive file using the File Manager?
How to Use File Manager
Website Statistics
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Webalizer
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Zacky Tools
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Zacky Website Builder
Zacky Installer
F.A.Q.
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Database Management
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Connect to MySQL/PostgreSQL Database: The Correct Settings for Your Script/Software?
How to Access Database via the Hosting Control Panel?
How to Fix “Warning: mysql_connect(): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)”
I am trying to access MySQL via the SSH command line, what is the path to MySQL command via SSH?
The SQL Server is Rejecting any INSERT Queries. Why?
Why in phpMyAdmin there is an error message "You have no privileges"?
Is the InnoDB Storage Engine Supported on AwardSpace's Servers?
Can I Manage my Database Created Through the Hosting Control Panel from my Personal Computer?
How can I export a database using phpMyAdmin?
How can I export a database using SSH?
How to import a database using phpMyAdmin?
How can I import a database using SSH?
Domain & Subdomain Management
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What is a Domain Name and Do I Need One?
How to Purchase a Domain Name?
I signed up for your service however I wasn't able to see my assigned subdomain/URL anywhere inside my control panel.
How to Use my Already Registered Domain Name with AwardSpace's Web Hosting Services?
Can Someone See my Personal Information I Provide When Registering a Domain Name?
Is There a Way to Hide my Personal Contact Information When Registering a Domain Name?
How Can I Change the Path to my Domains' Content?
How to Change the Custom 404 Error Page for my Domain?
How do I manage my domain's MX, A, Cname, SPF, TXT, SOA records?
I have created a subdomain however my subdomain www.subdomain.domain.com is not working! Why?
Do you have domain alias options i.e. two domains pointing to one and the same website content?
How can I set/change the NS records of my domains?
What is the "Domain already exists in our database" Error?
Email Management
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How can I set a quota for an email account?
What is a mailbox?
What will happen if I delete a mailbox?
How can I create an email account?
I can't send emails. All outgoing emails are being rejected. Why?
POP3/IMAP settings to configure an email client?
"Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue receiving this message, contact your server administrator or Internet service provider (ISP)."
I can't send emails. It seems that the POP3/IMAP connection is not working.
I am unable to use the PHP mail() function from my premium hosting account, why?
How to set up email forwarding?
How can I add an email alias?
How can I access my Webmail?
Example Contact Form
How can I set up an email account on MS Outlook?
How can I set up an email account on Outlook Office 2003?
How can I set up an email account on Windows Mail?
How to set up an email account on Mozilla Thunderbird?
I am trying to establish an SSH connection to my hosting account, but I cannot connect?
FTP & File Management
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What is FTP and FTP Client?
How do I Upload my Website?
How to Download an FTP Client if You Don't Have One?
The Correct Settings to Establish an FTP connection?
How to Delete, Rename or Move Files or Directories?
How to Change Permissions (CHMOD) of a File or a Directory?
Can I Edit Files via the Control Panel?
How to Upload Files Using the File Manager?
Are there any file size limits for Both Free and Premium Hosting Accounts?
How can I upload my website's content and are there any restrictions?
Why I constantly receive FTP error: "Response: 426 Transfer aborted. Operation not permitted."
How to Fix the "Parse error: syntax error, unexpected T_STRING..." Error
How can I find out whether my website is working properly for everyone?
I have mistakenly erased my site files and was wondering if I can get a backup of my files?
Why does my website look different on different browsers?
I have made an ASP.NET website, but when I access it through a browser the Default.aspx is not displayed?
How to Establish Connection with Dreamweaver FTP?
How to Establish Connection with FileZilla?
How to Establish Connection with SmartFTP?
How to Establish Connection with WinSCP?
How to Establish Connection with CoreFTP?
How to Establish Connection with WS_FTP?
How to Establish Connection with FireFTP
I cannot establish an FTP connection, what should I do?
GDPR
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What is GDPR?
According to the GDPR, What is Personal Data?
As a Customer of AwardSpace, Where is my Personal Data Stored?
When Did the GDPR Come Into Effect?
Who Falls Under the GDPR?
Do UK Companies Need to Comply with the GDPR?
Are There any Fines/Penalties for Not Complying with GDPR?
GDPR Data Rights
How Can EU Individuals Make a Data Subject Access Request?
What’s the Difference Between Data Controllers and Data Processors?
How to Request Deletion of Your Personal Information?
General questions and answers
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I Didn't Receive a Welcome Email. What should I do?
How to Upload a Website to Your Hosting Account?
How to Close Your Account with AwardSpace?
"This domain still has no index.html page uploaded!" and How to Fix it?
What PHP Functions are Disabled on Free Hosting Accounts?
Can I Edit my php.ini Settings and/or Switch the version of the PHP?
What happens if I Lose my Username/Client ID and/or Password?
I Uploaded my Website but it Doesn't Show up When I Try to Reach it Through a Web Browser.
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
What is the Maximum PHP Memory Size Limit that AwardSpace Supports?
Enable Zend Ioncube Support for your Web Hosting Account?
How to Unzip Files Directly on the Server?
Generate a CSR (Certificate Signing Request) to issue an SSL Certificate a Website Hosted with AwardSpace
Added a Domain in the Hosted Domains Section, my Website is Still Offline
How to Connect to Remote Scripts, RSS feeds, or cURL on my website?
What Happens When my Hosting Account Reaches a Traffic Limit?
I Have Upgraded from Free to a Premium Hosting Account and my Website Stopped Working?
How can I delete my temporary internet files?
General Information
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.htaccess
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How to use mod_rewrite (RewriteRule/RewriteCond)
“Parse error: syntax error, unexpected T_STRING” error appears on my website
ASP.NET Manager
Email
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My website cannot connect and send emails via SMTP. Why?
How to fix the "Message count quota exceeded" error?
Cannot access email account - Connection to Storage Server failed
Why I cannot receive e-mail messages after configuring my e-mail account? (It seems that the POP3/IMAP connection is not working)
Why I cannot send e-mails after configuring my e-mail account?
I cannot send/receive e-mail messages. How to fix this?
FTP
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FTP Login Incorrect
FTP Connection Settings
Basic Features
“500 Unable to service PORT commands” error appears when connecting through FTP
What is FTP and FTP Client?
MySQL
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What MySQL Commands Are Used to Import/Export an SQL File Over SSH?
How Can I Reduce the Size of a MySQL Database?
How to Fix phpMyAdmin Error 1044 “Access Denied for User” While Importing a Database Backup?
What Does the “You have no privileges” Error Mean in phpMyAdmin?
How Do I Fix the “Can’t Connect to Local MySQL Server Through Socket” Error?
How Do I Fix MySQL Error #1142 “INSERT Command Denied to User”?
Database Manager
Other
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How to Use Awardspace Mail Services with CloudFlare?
Free Hosting Content Filtering and How to Resolve 403 Error
How to Run Magento 2 on Shared Hosting?
How to Configure CloudFlare?
What are the upload file size limits?
How to retrieve a lost account or password?
How to delete my temporary internet files?
How to improve my scripting skills?
How to use telnet?
Website files are uploaded to my account, but the website doesn’t work
“Response: 426 Transfer aborted. Operation not permitted.” error appears during file upload
Why my website or parts of it look misplaced or broken on some browsers or devices?
My site does not open! How to fix it?
Free hosting image linking restriction
How to extract archive files?
Are automatic backups available for my server?
Hosting Settings
PHP
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How to Enable Outgoing Connections
How Do I Create a Working Contact Form Using PHPMailer 6?
Which PHP Functions Are Disabled on the Free Hosting Plan?
Where Can I Find My Database Connection Settings?
How Do I Create a MySQL Table That Uses the InnoDB Storage Engine?
How Do I Send an Email Message Using the PHP Mail() Function?
How to Create a Working PHP Mail() Script for a Contact Form?
How Do I Fix My Broken Contact Form?
How Do I Update My PHP Version?
How Do I Customize My PHP Settings?
PHP Settings
Security
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How Do I Enhance My Website Protection?
What Is the Difference Between WHOIS Privacy Protection and SSL Certificate Encryption?
What is the Difference Between WHOIS Privacy Protection and Website Password Protection?
What Is the Difference Between SSL Certificate Encryption and Website Password Protection?
How Do I Buy Domain Privacy Protection?
What Is Website Password Protection?
How Do I Add Password Protection to My Website?
What is WHOIS Privacy Protection?
SSH
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How to connect through SSH?
How to connect through SSH using PuTTY?
How to connect through SSH using FireSSH?
How to create an SSH account?
SSH Manager
SSL Certificates
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How Can I Get an SSL Certificate?
Do I Need a Separate SSL Certificate for the “www” and “non-www” Versions of My Website?
What Is the Purpose of the Intermediate Certificate Authority in SSLs?
How Can I Upgrade My SSL Certificate From SHA-1 to SHA-256?
How Do I Install an SSL Certificate?
What Will Happen If My Dedicated IP for SSL Expires?
SSL Manager
Hosting Encyclopedia
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Hosting Terms
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What Causes the 403 Forbidden Error in HTTP and How Can I Fix It?
What Is 500 Internal Server Error and How Can I Fix It?
What Are HTTP Status Codes?
What Is SCP?
What Is the Difference Between SFTP and FTPS?
What Is an SSL Checker?
What Is SSL and How Does It Protect My Website?
What Is the Difference Between SSL and TLS?
What Is OpenSSL?
What Is FTPS and How Does It Work?
What Is SFTP?
What Is an FTP Port?
What Is FTP Over SSH and Should I Use It?
What Is Web FTP and Should I Use It?
What Is the Difference Between HTTP and HTTPS?
What Is an FTP Client?
What Is an FTP Server?
What Is HTTPS?
What Is HTTP?
What Is DHCP?
What Is DNS?
What Is an IPv6 Address?
What Is an IPv4 Address?
What Is an IP Address and How Can I Find My Website’s IP?
What Is a URL and How Can I Get One for My Website?
What Is KVM?
What Are the Differences Between the Hypervisor and Containers?
What Is a Container and How Is It Used in Web Hosting?
What Is a Hypervisor and How Does It Control My Virtual Private Server?
What Is a Client?
What Is a Server and How Does It Power My Website?
What Is phpPgAdmin and What Is It Used For?
What is PostgreSQL and How Is It Used in Web Hosting?
What Is phpMyAdmin?
What Is MySQL?
What Is a Database and How Is It Used in Web Hosting?
What Is Managed WordPress Hosting?
What Is Colocation Hosting?
What Is Managed Hosting?
What Is Semi-Dedicated Server Hosting?
What Is an Internet Hosting Service?
What Is Cloud Hosting?
What is Shared Hosting
What Is Dedicated Server Hosting?
What Is VPS Hosting?
What is Web Hosting
Legal Compliance
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The most important privacy laws you need to know and how to tell which apply to you
A Getting Started Guide
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FTP & File Management
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How to Establish Connection with FileZilla?
How to Establish Connection with FileZilla?
Published on March 18th, 2021
Copied to clipboard!
Use the following FileZilla FTP settings:
Host
: yourdomainname.com
Username
: Your FTP Username
Password
: Your FTP Password
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I have mistakenly erased my site files and was wondering if I can get a backup of my files?
How can I upload my website’s content and are there any restrictions?
Can I Edit Files via the Control Panel?
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