What you need to know: A new feature in WordPress 5.7 and later allows you to quickly enable HTTPS on your website. The option is found in your Site Health settings. You just need to make sure that...
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How to Configure Your Email Account in Microsoft Outlook?
Outlook is a Microsoft mail client which is part of the Microsoft Office suite. In this article, we will guide you on how to configure your email account with AwardSpace inside Outlook. How...
How to Configure Your Email Account in Mozilla Thunderbird?
Mozilla Thunderbird is a free open-source email client. You can download it from the official Thunderbird website. In this article, we will guide you through the process of configuring your...
WordPress Asking to Install Again
WordPress is a free Content Management System or CMS. It can be installed both on our Free Hosting and Paid Hosting plans. You can download WordPress from the official website here or you can...
How to Enable Outgoing Connections
Outgoing connections are a necessary feature for modern websites. They are used to establish a connection to external servers. In this article, we will review how to enable the outgoing connection...
Where Can I Find My Incoming and Outgoing Mail Server Information?
What you need to know: You can find your incoming and outgoing mail server information in the Email Accounts section of the Control Panel. Just click on your email account name, open the Information...
FTP Login Incorrect
File management is essential for everyone owning a website. With AwardSpace the file management can be done both via our File Manager or FTP client such as FileZilla. However, a common error that...
My website cannot connect and send emails via SMTP. Why?
Communication with our users is important which helps us improve our services and the overall experience. Allowing you to communicate with your user base through your website is also important to...
5 Simple Ways to Make Customers Fall in Love with Your Business
Everyone knows you can’t have a business without customers. One of the biggest mistakes you can make is to ignore your current customers and focus only on attracting new ones. Your existing...
What is the Maximum PHP Memory Size Limit that AwardSpace Supports?
The PHP memory limit on the free hosting platform is 32MB and cannot be changed or exceeded. On a premium server, you can maximize your available memory resources by modifying your php.ini and...
How can I upload my website’s content and are there any restrictions?
You can upload your website using your favorite FTP software or the File Manager inside your Hosting Control Panel. To upload your files via the File Manager follow the steps below: Go to your...
Why I constantly receive FTP error: “Response: 426 Transfer aborted. Operation not permitted.”
This error message normally occurs on free hosting accounts. If this is the case, the error message is probably generated due to the size of the file - it is bigger than 15MB which exceeds the file...
How to fix the “Message count quota exceeded” error?
Emails are an important part of every web hosting. This is why we provide mail services for all hosting plans. However, in order to prevent our mail services from being abused, we have some...
How can I create an email account?
To create an email account follow the steps below: Log in to your Hosting Control Panel Navigate to the Email Manager section Once inside the Email Manager fill out the form and create your email...
“Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue receiving this message, contact your server administrator or Internet service provider (ISP).”
First, make sure you have checked in the account properties of the Outlook Express / MS Outlook the option "My server requires authentication". Please note that if you are using a different email...