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Creating an Email Account

 

In this tutorial, we’re going to walk you through the process of setting up an email account (address) on your AwardSpace server.

 

What Types of Accounts Do You Offer?

There are three types of accounts that can be created in Control Panel:

 

What is an Email Address and How to Set Up One?

An email account is the address of an electronic mailbox that can deliver and receive messages.

Creating an email account can be achieved by following the below steps:

  1. Sign in to your AwardSpace website hosting account.
  2. Visit the Email Accounts page.
  3. Select the Create E-mail Account tab.
  4. Fill in all the required fields (as shown below).
  5. Click Create.

 
email account

Note: Before you’re able to create an e-mail account on your server, you must either register, transfer or host a domain in your AwardSpace web hosting account. Paid customers can also create e-mail accounts with sub-domain names.

Note: Free hosting account users cannot create an email address with a sub-domain name.

Note: Email addresses can only contain numbers (0-9), letters (a-z), underlines (_), hyphens (‐) and dots (.). Special characters and spaces must be omitted.

 

How Can I Change my Email Quota?

In order to configure a higher quota for an email account, click on your email address and open the Information menu.

 
email account 2

Note: The maximum quota that can be set for an e-mail account on a paid server is 3GB (3000MB). On a Free web server, the limit is 50MB.

 

What Will Happen if I Delete my Email Address?

If you happen to delete a mailbox from the server, all the data associated with it (including its settings, filters, aliases) will also be erased.

Note: We do not keep backups on our mail server, so please make sure you save your data before deleting an email account!

 

What is a Catch-all Account and How to Get One?

A catch-all account is the address of an electronic mailbox that can collect all messages that are addressed to an invalid address at the same domain. For example, if you have created a catch-all address (catchall@yourdomain.com) and someone tries to deliver a message to a non-existing account of yours (non-existent@yourdomain.com), their message will end up in your catch-all inbox.

Setting up a catch-all account can be done in 7 easy steps:

  1. Log into your AwardSpace website hosting account.
  2. Go to the Email Accounts section.
  3. Select the Create E-mail Account tab.
  4. Fill in all the required fields.
  5. Click on the Advanced Settings link.
  6. Enable the Catch-all option by clicking Yes.
  7. Press Create.

 
email account

 

What is an Email Alias and How to Create One?

An email alias is a forwarding email address. An alias does not have its own inbox where messages can be stored. Its only purpose is to forward emails to an external mailbox.

You can easily create an email alias by following the below mentioned process:

  1. Log into your AwardSpace website hosting account.
  2. Go to the Email Accounts section.
  3. Select the Create E-mail Alias tab.
  4. Choose a name for your alias.
  5. Click on the Advanced Settings link.
  6. Enter the recipient’s email address.
  7. Click Create.

 
email account

Note: If the email address belonging to the recipient is hosted in the same AwardSpace account, you can select the account from the E-mail Recipient drop-down menu list. If the recipient’s email address is hosted on an external server, please enter the destination address in the External E-mail Recipient field.

 

How Can I See or Add Reciepients?

To view the current list of recipients, open the E-mail Aliases tab and click on your forwarding address (alias). To view the list, click on the View Recipients link.

 
email account

If you wish to add more recipients to the current email alias’s list, click on the Add Recipients link and enter the email address in the External E-mail Recipient box.

 
email account